NEWS VIEW

Credit Compensation and Marketplace Update

Feb 24. 2022 Announcements

Dear Inheritors,

Whilst it was our intention to provide a smooth service transition, during the data transfer process in early December there were a number of errors that occurred. Unfortunately, this led to a distribution of credit compensation for items that could not be transferred during the switch to the global build that was far above the intended amount.

In order to limit the damage we initially blocked the cash bags and closed the Marketplace in both ArcheAge and ArcheAge: Unchained. During the maintenance period of 24th Feb, we will remove all of the cash bags and any remaining credits that could have potentially originated from them. After the conclusion of the maintenance, the Marketplace will be reactivated.

In order to compensate for the Marketplace downtime, we will distribute the following compensation to players that logged in between Thursday 17th Feb 14:00 UTC ~ Thursday 24th Feb 09:00 UTC : 

AAU:  3 days additional subscription
AA:     3 days Patron
Both:  Honorable Victory Rank 5  
            Honorable Vocation Potion Rank 5

*Compensation can be claimed until 3rd March, 2022 22:59 UTC and must be used by 31st March 22:59 UTC

Furthermore, in ArcheAge: Unchained, the daily Manastorm Crystal reward that was due to end today will be extended for a further 2 weeks.

Next week, we aim to distribute the new currency, Rosen Crystals, to all players that have had credits removed but have not spent credits above the correct amount that should have been received initially. (Please note that though it’s our intention to deliver this next week, delays are possible) This will be an additional in-game currency and the amount you receive will be based on the amount of credits that you should have received. Rosen Crystals will be usable only in the dedicated shop which you will find as a tab in the normal Marketplace. They will not be tradable or exchangeable.

[ArcheAge]

[ArcheAge: Unchained]

Below you will find a tentative list of items that may be available in the new shop. (Please note that the below list is not finalised and some changes to the available items and prices may occur. Some items may be subject to a purchase limit)

Item

Price

Quantity

ArcheAge

ArcheAge: Unchained

Tiny Treasure Taffy

1

1

O

  

Sage Taffy

1

1

O

  

Bound Elixir of Hunt

5

30

O

  

Bound Labor Recharger

5

10

O

  

Bound Wrapped 7-Day Salon Certificate

3

1

O

O

Dye Ticket

11

1

O

O

Image Item: Classic Steamracer Gloves

2

1

O

O

Image Item: Classic Steamracer Helmet

2

1

O

O

Image Item: Classic Steamracer Pants

2

1

O

O

Image Item: Classic Steamracer Shoes

2

1

O

O

Image Item: Classic Steamracer Top

2

1

O

O

Image Item: Skydark Steamracer Helmet

2

1

O

O

Image Item: Mirrorshine Steamracer Helmet

2

1

O

O

Image Item: Flashy Steamracer Helmet

2

1

O

O

Sunny Springtime Top

4

1

O

O

Sunny Springtime Bottoms

4

1

O

O

Sunny Springtime Shoes

4

1

O

O

Seahorse Mask

3

1

O

O

Albatross Longliner

40

1

O

  

Race Change Elixir: 3 Days

3

1

O

  

Bound Crest Brainstorm

4

3

O

O

Ember Nymph

15

1

O

  

Ale Sprite

15

1

O

  

Glaring Eyes Teleport Scroll (7 days)

1

1

O

O

Flaming Teleport Scroll (7 days)

1

1

O

O

Cherry Blossom Teleport Scroll (7 days)

1

1

O

O

Large Sunfish Aquarium

9

1

O

O

Medium Sunfish Aquarium

7

1

O

O

Small Sunfish Aquarium

5

1

O

O

Image Item: Cow is Too Sleepy

35

1

O

O

Image Item: Greenman is Too Sleepy

35

1

O

O

Image Item: Yata is Too Sleepy

35

1

O

O

Image Item: Garden Nymph Costume

35

1

O

O

Image Item: Charming Figurine

35

1

O

O

Special Post-Owl Delivery

38

1

O

O

Cooling Pond

15

1

O

O

Sheepie

2

1

O

O

Wolpertinger

5

1

O

O

Bar Stool

1

1

O

O

Brewery Cabinet

5

1

O

O

Bar Counter

3

1

O

O

Beer Jug

1

1

O

O

Beer Tower

2

1

O

O

Fountain of the Gods: Seafaring

20

1

O

O

Fountain of the Gods: Abundance

20

1

O

O

Fountain of the Gods: Sacrifice

20

1

O

O

Bound Elixir of Honor

8

5

O

  

Bound Elixir of Vocation

8

5

O

  

Bound Elixir of Hunt

8

5

O

  

Bound Double Hunting XP Elixir

8

5

O

  

Bound Hellkissed Weapon Crate

7

1

O

O

Bound Hellkissed Dagger

7

1

O

O

Bound Hellkissed Sword

7

1

O

O

Bound Hellkissed Greatsword

7

1

O

O

Bound Hellkissed Katana

7

1

O

O

Bound Hellkissed Nodachi

7

1

O

O

Bound Hellkissed Staff

7

1

O

O

Bound Hellkissed Shield

7

1

O

O

Bound Hellkissed Bow

7

1

O

O

Bound Hellkissed Guitar

7

1

O

O

Bound Hellkissed Oboe

7

1

O

O

Bound Hellkissed Scepter

7

1

O

O

Bound Hellkissed Club

7

1

O

O

Bound Hellkissed Greatclub

7

1

O

O

Captain's Leathers

38

1

O

O

Veroe Weapon Crate

5

1

O

O

Red-Quilted Pumpkin Coach Bed

15

1

O

O

Crest Goods Crate

4

1

O

O

Bound Halved Crest Cube

3

1

O

O

Bound Crest Cube

3

1

O

O

Bound Crest Column

3

1

O

O

Bound Small Crest Cube

2

1

O

O

Bound Sylvas Nocturne Crate

20

1

O

O

Starbright Holiday Tree

5

1

O

O

Hasla Weapon Skin Crate

3

1

O

O

Empowered Bow of Courage

3

1

O

O

Empowered Shield of Fortitude

3

1

O

O

Empowered Sword of Honor

3

1

O

O

Empowered Guitar of Sacrifice

3

1

O

O

Empowered Staff of Conviction

3

1

O

O

Empowered Greataxe of Loyalty

3

1

O

O

Empowered Compassionate Greatclub

3

1

O

O

Glider Customization: Starlit Wings

8

1

O

O

Glider Customization: Golden Wyrmwings

38

1

O

O

Bound Glider Customization: Spring Breeze

59

1

O

O

Bound Glider Customization: Blue Rainbow

59

1

O

O

Glider Customization: Marauder's Glider

38

1

O

O

Glider Customization: Dawnbreak Dove

38

1

O

O

Glider Customization: Golden Astra Wings

38

1

O

O

Magithopter Image: Faelight Wings

38

1

O

O

Glider Customization: Rainbow Monarch

25

1

O

O

Pure Sky Dynasty Robes

38

1

O

O

Leopard Purr Tattoo Bikini

15

1

O

O

Bubblegum Swimwear

20

1

O

O

Black Pearl Swimwear

20

1

O

O

Flashy Polka Dot Swimwear

8

1

O

O

Sunstripe Swimwear

8

1

O

O

Neon Dot Swimwear

8

1

O

O

Breezy Floral Swimwear

8

1

O

O

Leopard Purr Swimwear

8

1

O

O

Zebra Splash Swimwear

8

1

O

O

Colordaze Swimwear

8

1

O

O

Inquisitor's Robes

59

1

O

O

Eternal Wish Raiment

18

1

O

O

Summer Nights Swimwear

14

1

O

O

Elite Shadow Daru Uniform

38

1

O

O

Dark Shaman's Raiment

27

1

O

O

Spring Blossom Garb

30

1

O

O

Evening Blossom Garb

30

1

O

O

Firework Blossom Garb

30

1

O

O

Immortal Guardian's Robes

38

1

O

O

Courageous Nui's Chosen Uniform

59

1

O

O

Righteous Nui's Chosen Uniform

59

1

O

O

Vigilant Nui's Chosen Uniform

59

1

O

O

Holiday Snow Cow Costume

38

1

O

O

Reedwind Champion Costume

30

1

O

O

Mountain Tribe Costume

19

1

O

O

Black Sands Costume

30

1

O

O

Lutesong Ceremonial Robes

20

1

O

O

Restless Dancer Costume

30

1

O

O

Bound Vocation Expertise Tonic

4

5

O

  

Bound Charm Chest

12

1

O

  

Merchant's Costume: Trade

27

1

O

  

Rampage Chroma Pack

10

1

O

  

Merchant's Costume: Basic

27

1

O

  

Merchant's Costume: Fishing

27

1

O

  

Wrapped Luxury Regrade Crate

5

1

O

  

Bound Immortal XP Tonic

4

5

O

  

Bound Scroll: Resurrection (3 days)

3

1

O

  

Nui's Loot Drop Boost

3

1

O

  

Nui's XP Boost

3

1

O

  

Leafpile Greenman

11

1

O

  

Regrade Support Pack

5

1

O

  

We find ourselves in the situation that a number of players have received and spent credits that they should not have had and it’s possible that we need to take measures to restore balance. We wish to be clear that we acknowledge the blame for this falls firmly with us and account sanctions are not being considered.

We would like to express our sincerest regret and offer our apologies for allowing this error to happen during the data transfer process. We will strive to improve the level of service that we are currently providing and deliver on the promises that we have made.
 

 

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