At KakaoGames, one of our goals is to provide a fair battleground to all of our players. It is for this reason that we have a no-tolerance policy against cheating, hacking, botting or RMT (Real Money Trade), and a dedicated team to investigate and take action on these issues.
It is with pleasure that we can share with you today our first mass action:
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375 accounts have been banned due to RMT
We know there has been a lot of frustration at our perceived lack of action on exploits and RMT in ArcheAge. We also understand that you desire to see a firm stance at cleaning up the rampant use of black market services and software within the game. Although results haven’t been shared prior to now, we have been monitoring activity since launch and have been working behind the scenes, and this is only the first result of many to come.
This is just the first step towards a fairer ArcheAge and our work is far from done. We are aware that the above banwave has not caught every single abuser out there, but this is something we will hone with time. One of the most important tasks of our investigation team is to ensure that no false positives are caught, and therefore all the data is reviewed several times by several people, before making the decision to enact a permanent ban.
We will continue our efforts, execute consistent ban waves and provide you with regular updates in the most transparent way that is possible.
With the Land Rush due to start on Dec 18th, we wish to remind all players that the use of Macros and Auto-clickers is a violation of our Terms of Use and can lead to the removal of the house and sanctions being taken on your account.
We hope that you all can enjoy the game without feeling the temptation to resort to unscrupulous methods and we can start to make Erenor a fairer world.
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ArcheAge Team